Circle on Cavill Guest Information

Wifi Name:
(Starts with) GoldCoastHolidays.com.au (your level)
Password: Adam.Loadsman

No connection?

Please disconnect the power cable from the router/modem and unplug it from the wall outlet. Wait for 5 minutes, then reconnect the power. The device should reboot and resume normal operation.

To help you settle in comfortably, we provide a complimentary starter pack including coffee, tea, sugar, milk, dish washing detergent, toilet paper, garbage bags, laundry powder, shampoo, and body wash. Should you require additional supplies, supermarkets and convenience stores are located just a short walk from the apartment for your convenience.

Your apartment is cleaned prior to your arrival and will be cleaned after your departure.
This is a fully self contained apartment and do not offer daily servicing unfortunately. There is a laundry and dryer inside the apartment for you to use as required. We only provide a starting supply of amenities, once consumed, nearby supermarkets are nearby to grab what you need.

There is a rubbish chute on each level of the building generally situated near/behind the lifts for general rubbish. Do not leave rubbish on the floor under the chute. (24-hour CCTV and penalties apply)

While this is not provided, you are welcome to take the bath towels provided with you and bring them back to launder and dry as required.

All of our safe boxes inside the apartment have been deactivated. We do not advertise this.

When you are inside your apartment, you can. Delivery person will call your intercom. They may request that you meet them at the ground level. There is not a facility for deliveries without you being home to accept.

We ourselves don’t have a luggage storage facility though directly across the tram station from our office (where you collected keys) is a storage area. Book through Bounce.com and type the location 3142 Surfers Paradise Boulevard. That’s our office address though will show the closest storage which is next to Priceline.

Tower 1 – South Tower

Level 3
Sauna & Steam Room (6AM-10PM)

Level 4
Resort Pool & Spa (7AM-10PM)
BBQ Area (7AM-10PM)
Gym (6AM-10PM)
Theatrette – visit reception to book (6AM – 10PM)

Tower 2 – North Tower

Level 3
Sauna & Steam Room(6AM-10PM)
Resort Pool & Spa (7AM-10PM)
BBQ Area (7AM-10PM)
Games room

Level 4
Gym (6AM-10PM)

TV / Foxtel

Turn on the TV using the Foxtel remote. If this does not work, switch on the TV using the original TV remote. Then press the Source/ Input button and select the HDMI input connected to Foxtel, which may be labelled “ADB.” For apartments without a Foxtel box, please send us a message and we will provide the login credentials for accessing Foxtel via the app on the Smart TV.
The Foxtel box is usually behind the tv or on the TV unit. Other streaming services are also available such as Netflix, Disney Plus, Stan, etc. (guests must use their own accounts)

Power Card

Some apartment key sets have a WHITE power card attached. This is to be placed into the wall switch to activate air conditioning.

Air Conditioning/ Heating

ALL WINDOWS AND BALCONY DOORS CLOSED FOR MAXIMUM EFFECT

ON: To turn unit on, press on/off button
TEMPERATURE: Select the desired temperature by pressing arrows (recommend 21-22 degrees)
MODE: Choose between cooling and heating modes as needed.

Rangehood

Please slide the rangehood out like a drawer. There are switches above to turn on the exhaust fan/lights.

Dishwasher

Please do not use dish washing liquid in the dishwasher, as it will create excessive bubbles and may cause the machine to overflow.

Please include the booking name and apartment number, and we will try our best to assist you promptly.

SMS Helpline: 0477888198
Email: [email protected]
Or message us on Airbnb, Booking.com, Stayz/ VRBO.

Emergency number for fire, police, or ambulance is 000.